We can help file a dispute if you feel a debit card transaction is incorrect or processed in error we can help file a dispute. Call our Customer Care Center or visit a local banking center for assistance.
Computer authentication happens the second time you log in to Online Banking. It’s an added layer of security to help us verify that it is you, and not an unauthorized person, trying to access your accounts. If you use the same browser to access Online Banking on your personal computer, you should only need to do this once.
Yes. You can create nicknames for your accounts from any Online Banking page by selecting Settings, then Account Preferences. To do this through the Mobile Banking App, select the Menu button, then Settings, then Accounts Preferences.